We're Here to Help

Get answers fast. Your success is our priority.

Quick Support

Email us anytime for technical help, troubleshooting, or questions about your plan.

support@planning-poker.bot

Response time: < 24 hours

Enterprise & Onboarding

Special deployment requests, team training, or custom integrations?

enterprise@planning-poker.bot

Priority handling for large teams

Compliance & Legal

Data protection, security audits, or vendor agreements?

legal@planning-poker.bot

SOC 2 Type II, ISO 27001 certified

Frequently Asked Questions

Do you offer a free trial?

Yes! Start with FREE tier (12 sessions/week, 4 users). No credit card required. Upgrade anytime.

Can we switch teams or cancel anytime?

Absolutely. Switch teams after 30 days. Cancel with one click - no early termination fees or commitment.

Who has access to our voting data?

Only your Team admins can access data. We never share, sell, or use your data for any purpose beyond running your sessions.

Is there a limit on session duration or team size?

Session duration: unlimited. Team size: depends on your plan tier (4-10 participants per session). Scale up anytime.